Returns Cancellation and Refund Policy

1.1 In order to be considered for a refund, you must contact Customer Service at support@ultimate-keto.com before any arrangements will be made to issue a refund. We require that you return the product you received in order to receive a full refund for any transaction. Refunds will only be offered for up to 60 days from purchase date, any transaction prior to that will not be considered for a refund.
1.2 Persons with a medical condition, who are pregnant, or have reason to believe they may become pregnant in the next 60 days should not order this product. Refund requests will not be accepted and refunds will not be given for these reasons. You must consult a physician prior to placing an order if you are unsure about whether you can take this product.
1.3 All returns are subject to a restocking fee. Accordingly all products have a $8.95 restocking fee per item. Returns must be unopened and in good condition.
1.4 Due to the personal care nature of our products no refunds can be offered on opened and / or partially used products.
1.5 Pre-Authorized refunds will be made within 30 days of receipt and approval of the product back to our facilities, and will be made back onto the card / payment method used in the original purchase.

2.1 You may cancel your order at any time prior to shipping without charge, penalty or incurring a restocking fee.
2.2 After shipping has taken place you will need to follow the Return and Refund procedures indicated above.